Accessibility Statement for Storage Rush Green
Storage Rush Green is committed to providing an accessible and inclusive experience for all visitors, both online and at our accessible storage facilities in the Rush Green area. We want everyone to be able to find, understand, and use the information and services we provide, regardless of technology, situation, or ability.
This Accessibility Statement explains the steps we take to support accessibility, the standards we aim to meet, and how you can contact us with any accessibility questions or requests.
Our Accessibility Standards
We aim to align our website and digital content with the Web Content Accessibility Guidelines version 2.1, level AA. These guidelines are recognised internationally as a benchmark for accessible websites and cover key areas such as perceivability, operability, understandability, and robustness.
By working towards WCAG 2.1 AA compliance, we aim to make booking, managing, and learning about storage at Storage Rush Green as straightforward as possible for a wide range of customers, including those using assistive technologies.
Screen Reader Compatibility
Our website is designed to work with common screen reader technologies to support customers with visual impairments. We use clear page structures, headings, and descriptive text so that screen reader users can navigate and understand our content more easily.
We strive to provide meaningful alternative text for images where they convey important information and aim to ensure that essential information is never communicated by colour alone. Our forms and interactive elements are labelled so that screen readers can announce their purpose and state.
Keyboard Navigation
We aim to make the Storage Rush Green website fully usable with a keyboard, without the need for a mouse or trackpad. This supports customers who rely on keyboard navigation or alternative input devices.
Interactive elements such as menus, buttons, and form fields are designed to receive focus in a logical order. We aim to provide visible focus indicators so users can clearly see which element is currently selected. Where possible, we also support keyboard equivalents for key interactions.
Accessible Use of Our Storage Services in Rush Green
Our goal is to ensure that customers arranging storage in the Rush Green area can do so in a way that suits their needs. This includes making essential information about our storage units, opening hours, and services easy to find and understand for all users.
We recognise that accessibility is an ongoing process and that different customers may have different requirements. If aspects of our online information or booking processes create barriers for you, we encourage you to tell us so we can explore alternatives and improve our service.
Ongoing Improvements
We review our website and digital content regularly to identify and address accessibility issues. As technology and best practice evolve, we aim to update our site and processes to reflect new guidance and user feedback.
While we work hard to meet WCAG 2.1 AA requirements, there may be areas that do not yet fully comply. Where we identify issues, we prioritise fixes based on the impact on our customers, particularly for critical tasks such as booking or managing storage at Storage Rush Green.
Contact for Accessibility Requests
If you experience any difficulty using our website, or if you need information about Storage Rush Green in an alternative format, you can contact us to request assistance. Examples of alternative formats include large print, accessible digital documents, or simplified written explanations of our services.
When you contact us about an accessibility issue, please describe the page or service you were using, what you were trying to do, and the problem you encountered. This helps us investigate and offer a suitable solution as quickly as possible.
We take accessibility feedback seriously and use it to improve both our website and our wider customer experience. Our aim is to ensure that arranging and using storage in Rush Green is as accessible and convenient as possible for every customer.
